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UT Amazon Business Prime

eShipGlobal is a web-based shipping platform that enables the University to create, rate, ship, track, and pay for shipments across multiple approved carriers from a single system. The platform connects you to shipping carriers but eShipGlobal is NOT the shipper. Shipments are handled by the carriers directly.

Amazon Business Compliance Requirements

Explore the Amazon Business Prime platform and its role in enabling efficient, compliant shipping across the University.

Executive Order GA-48

Executive Order GA-48 prohibits purchases from companies owned by or affiliated with foreign adversaries. Restricted countries include:

  • China (including Hong Kong and Macau)
  • Russia
  • Cuba
  • Iran
  • North Korea
  • Venezuela 
System Controls

The University and Amazon have implemented controls to support compliance:

  • Section 889 restrictions for specific technologies
  • Amazon brand-level blocking for identified sellers
  • Ongoing University review and removal of non-compliant sellers

These controls assist with compliance; however, departments must still verify each purchase

Department Responsibilities

Departments are responsible for ensuring proper account usage and compliant purchasing when using Amazon Business.

  • Use only University-approved access
    • Log in via UT Single Sign-On (SSO)
    • Use UT email address only (no personal email allowed) per HBP 7.8
  • Use only approved University payment methods
    • ProCard (no personal card allowed)
  • Use the account for official University business only (no personal purchases allowed)
  • Verify the seller before purchase:
    • Confirm the item is not sold by a vendor located in or affiliated with a restricted country under Executive Order GA-48
    • Always review the “Sold by” information (primary compliance factor)
    • “Ships from” alone is not sufficient—focus on who the item is sold by
    • Use Amazon filters (such as: Amazon.com and Top Brands) to help identify compliant items
    • If unsure, do not proceed. Select an alternate item/vendor or contact Procurement Services Systems Admin Team for assistance at purchasing-utmarket@austin.utexas.edu

 

Overview

Explore the eShipGlobal platform and its role in enabling efficient, compliant shipping across the University.

More About the Platform

UT's Amazon Business Prime account is designed to simplify purchasing for campus needs while leveraging Amazon’s wide product selection, competitive pricing and enhanced security for ProCard transactions. The benefits of the Amazon Business account are for the University as an institution, not for individual use.
 

Platform Benefits

This program enhances visibility into transactions, improves reporting and analytics, and ensures secure ProCard usage.
Additional benefits include:
Free 2-Day Shipping on eligible items
Sales Tax-Exemption for Qualifying Items (based on ship to address in Texas)
Business Pricing and Discounts
Expanded Product Selection for Business customers
Dedicated Customer Support for Business Accounts
Please note it does NOT include Prime Video, Music, Reading, Amazon Fresh and Whole Foods Market items.


Access

Learn how to request access, complete required training, and log in to the eShipGlobal platform.

Authentication

All UT Austin employees can authenticate using their UT credentials.
Before accessing the site, ensure your work email address is updated in Workday. This should be the same email address used across all eProcurement platforms for authentication.

  • Do not use personal email addresses for the Amazon Business Prime account. 
  • Do not use your University email address for a personal Amazon Prime account.
  • Do not make personal purchases in the business account. 

Verify your email in Workday:

  1. Sign in to Workday.
  2. From the left-hand menu, select Personal, then choose Personal Information.
  3. Select Change > Contact Information.
  4. Click the Edit under My Contact Information.
  5. Scroll to the Work Contact Information section.
  6. Click the Pencil icon, enter your primary work email, and change the visibility to Public
  7. Click the Checkmark icon to save.
  8. Select Submit at the bottom of the page. The usage will then display Work (Primary).

Please allow one business day for the information to sync. You can verify the update was completed successfully in the UT Directory.

Registration

Once your Workday email update has synced:

  • Request an invitation via email from your Amazon group administrator to add you to the Business Account OR
  • If you do not know your administrator, email the Procurement Services Systems Admin team with:
    • Your required role, and
    • The group you would like to join
  • If you do not know the group name, reference a colleague on the team so the administrator can identify the correct group.
  • You will receive a registration email and have 90 days to accept the invitation before it expires.
  • Follow the instructions in the registration email to complete setup.
Login

Log out of all personal Amazon accounts before accepting your invitation and before placing any orders after access is granted. Amazon Business must be accessed through a standalone portal in FRMS using Single Sign-On (SSO). 

  • Your Amazon Business Prime homepage should reflect the University’s Business Prime account (below). If it does not appear as shown, please contact the Procurement Services Systems Admin team.
amazon-home-page

Roles & Responsibilities

Discover the high level steps involved in creating, managing, and tracking shipments in eShipGlobal.

Group Administators
  • Manage members and assign roles
  • Create groups and subgroups
  • Manage shared settings (addresses, payment methods), policies, and approvals
  • View all group orders
  • Access reporting and analytics
Buyers (Requisitioners)
  • Place and manage orders using approved payment methods and shipping addresses
  • View their own order status and order history 
Finance
  • role may be assigned to Accounts Payable/Finance Managers for visibility

Resources

Understand how shipping charges are billed, reviewed, approved, and paid through the VP9 voucher process.

Quick Guides
ProCard Information
Group Admin Guides

Support & Contacts

Connect with support resources and key contacts who provide assistance with eShipGlobal.

Procurement Services Systems Admin team
Amazon
  • Customer Service Email: b2benterpriseexperts@amazon.com 
  • Dedicated Amazon Support for UT Amazon Business Prime orders: 1-888-282-7853
  • Customer Service for All Users: 1-866-486-2360
Commercial Card