Procurement Hero
America To Go
About
America To Go (ATG) is the University’s e‑catering platform for ordering food and dining services for campus meetings and events.
Why Use America To Go?
ATG simplifies catering by providing access to a broad selection of trusted local vendors while supporting University purchasing policies and compliance requirements.
Key benefits include:
Access to approved and contracted local catering vendors
Simplified ordering for campus meetings and events
Invoicing and payment processing through Procurement and Payment Services team
Improved visibility into catering spend and vendor usage
Compliance with University procurement and entertainment policies
24/7 customer support from America To Go
Access
Before accessing the site, please ensure your work email address is updated in Workday. This should be the same email address used across all eProcurement platforms for authentication.
Verify your email in Workday:
Sign in to Workday.
From the left-hand menu, select Personal, then choose Personal Information.
Select Change > Contact Information.
Click the Edit under My Contact Information.
Scroll to the Work Contact Information section.
Click the Pencil icon, enter your primary work email, and change the visibility to Public.
Click the Checkmark icon to save.
Select Submit at the bottom of the page. The usage will then display Work (Primary).
Please allow one business day for the information to sync. You can verify the update was completed successfully in the UT Directory.
Login:
America To Go is accessed through a standalone portal in FRMS using Single-Sign-On (SSO). All UT Austin employees can authenticate using their UT credentials.
Roles and Responsibilities
America To Go supports the University’s catering program and platform operations. This includes:
Coordinating and facilitating group training sessions for campus users.
Organizing and supporting vendor tastings and engagement opportunities.
Managing vendor onboarding and expanding the catering vendor portfolio based on University or departmental needs.
Supporting platform configuration updates.
Invoicing the University for catering orders placed through the platform and remitting payment directly to catering vendors.
Managing the relationship with catering vendors, including addressing complaints and disputes with vendors based on feedback received from the University.
Catering Vendors are responsible for preparing, delivering, and fulfilling food orders placed through the America To Go platform.
Procurement Services Systems Admin team oversees the America To Go account for the University and manages user/system issues and updates.
UT employees are responsible for ordering, tracking, and confirming fulfillment. Payments need to be processed according to each CSU’s established policies, ensuring that the VP2 or VPE documents are submitted in DEFINE using the Net10 payment method.
Accounts Payable approves payment vouchers for America To Go after the information has been entered and submitted on the VP2 or VPE documents by the CSU representative. America To Go then pays the catering vendors directly for the services provided.
Catering Vendors are responsible for preparing, delivering, and fulfilling food orders placed through the America To Go platform.
Contacts
Procurement Services Systems Admin team: purchasing-utmarket@austin.utexas.edu
America To Go Customer Service Email: customerservice@americatogo.com
America To Go Account Representative for UT: vivian.bordon@americatogo.com
America To Go Customer Service Phone: 866-284-8646 (866-ATG-TOGO)
Accounts Payable: ATGUT-CentralAP@austin.utexas.edu